Dr. Barbara Masser was Chair of the Department of Emergency Medicine at Beth Israel Deaconess Needham (BIDN) from 2012-2017, and was recently appointed Director of Ambulatory Emergency Medicine for BIDMC. Prior to this, she served as Associate Chair at BIDN for 3 years and has been an attending emergency physician at BIDMC since 2003. Dr. Masser's areas of expertise include ED quality assurance program implementation and oversight and ED team training. She currently serves as Director of the Institute for ED Clinical Quality Improvement.

Dr.Bahaa Magadmi is an emergency medicine consultant at King Abdullah Medical City, Makkah, Saudi Arabia. Previously, Dr. Magadmi was the chair of healthcare quality and a consultant in the emergency department of King Abdullah Medical City, Makkah, Saudi Arabia. Dr. Magadmi was an ED Operations and Quality Research Fellow at BIDMC/ Harvard Medical School. Dr. Magadmi completed his medical degree at the Jordan University of Science and Technology and his emergency medicine residency at King Abdul-Aziz University in Saudi Arabia. Dr. Magadmi’s research interests include emergency department staffing, resource utilization, and healthcare quality.

Director, Graduate Medical Education, BIDMC Vice Chair for Education, Dept of Emergency Medicine, BIDMC Assistant Professor of Emergency Medicine, Harvard Medical School

Dr. Tibbles specializes in the implementation of lean practices in the ED and lean team training program development. She completed an emergency medicine residency at Hennepin County Medical Center in Minneapolis, Minnesota. As the director of clinical innovations, Dr. Tibbles has expertise in the application of lean principles in the emergency department. Lean methodology, based on the Toyota Production System, is a proven process improvement and management strategy focused on cutting costs by improving efficiency, eliminating waste, and streamlining and standardizing processes. Dr. Tibbles has also focused much of her career on risk management strategies and has led two multi-center projects designed to improve communication among providers in the emergency department. She currently works as a risk management consultant for CRICO/ Harvard Risk Management implementing education programs and risk mitigation strategies to address current trends in malpractice data. Dr. Tibbles has served as the associate residency director of the Harvard Affiliated Emergency Medicine Residency for 10 years and, after completing a fellowship in medical education, became the director for Graduate Medical Education at Beth Israel Deaconess Medical Center.

David Chiu, MD, MPH is the Director of Operations, Department of Emergency Medicine, BIDMC, where he is part of a collaborative team that facilitates the operations of the emergency department including optimization of flow through the department. He is also a a developer for the division of emergency medical informatics. Dr. Chiu also serves as Vice President of Network Operations for the BIDMC physician group, Harvard Medical Faculty Physicians. He completed his residency and chief residency year at the Harvard Affiliated Emergency Medicine Residency at Beth Israel Deaconess Medical Center, followed by a 2-year fellowship in emergency medicine informatics. Dr. Chiu obtained a Master of Public Health in Clinical Effectiveness at the Harvard School of Public Health as part of his fellowship. His interests lie in operational informatics, educational informatics, emergency medicine operations, and medical education.

Dr. Edlow is a Professor of Medicine and Emergency Medicine at Harvard Medical School. He lectures nationally and internationally on topics such as stroke, TIA, subarachnoid hemorrhage, and various causes of weakness and dizziness. He is an internationally renowned expert on neurological emergencies. Dr. Edlow’s ED operational specialty areas include ED quality assurance, ED physical layout and facilities redesign, physician professional development, and the creation and implementation of clinical practice guidelines. For the past 15 years, Dr. Edlow has contributed to the international development of emergency medicine in a variety of countries, participating in educational, quality assessment, and emergency care systems consulting projects. Practicing medicine since 1981, he is board-certified in both emergency medicine and internal medicine.

Dr. Dubosh is an Associate Professor of Emergency Medicine at Beth Israel Deaconess Medical Center (BIDMC) and Harvard Medical School. She completed her residency in Emergency Medicine at BIDMC and served as a chief resident. She then completed a fellowship in medical education at BIDMC. She currently serves as the Director of Undergraduate Medical Education, Medical Education Fellowship Director, and Director of Education Research in the Department of Emergency Medicine. Dr. Dubosh has served on the Executive Committee for Clerkship Directors in Emergency Medicine for the last five years. From 2021-2022, she served as President of this organization. Her research interests include curriculum development, communication, learner assessment, and neurological emergencies. She been awarded grant funding for her research in medical education. Dr. Dubosh has authored numerous peer-reviewed manuscripts and has spoken nationally and internationally on topics related to medical education and neurological emergencies.

As an emergency physician and cardiologist Dr. Grossman’s research centers around developing evidence-based data to avoid critical cardiac misdiagnoses in emergency department patients and novel approaches to avert error. His administrative responsibility as vice-chair of healthcare quality reflects this evidence-based approach. Dr. Grossman draws on his dual training to improve healthcare delivery through research, patient education, and implementation of new models of emergency medical care. He spearheaded the development of the clinical decision unit and the cardiac emergency center at Beth Israel Deaconess Medical Center. He is the author of three emergency medicine textbooks including Cardiac Problems on Emergency Medicine and serves as the cardiac emergency editor for Scientific American. Dr. Grossman completed a residency in emergency medicine residency at MGH/Brigham & Women’s, Harvard Medical School as well as a residency in internal medicine at the Albert Einstein College of Medicine, and a cardiology fellowship at Boston University Medical Center.

• Published numerous peer reviewed EM related articles.
• Section Editor & Chapter Author for various books including the Oxford Handbook for Medical School.
• Invited speaker in numerous national and international conferences.
• DInstructor in various life support courses.
• Medico-legal & Clinical Negligence Expert

Dr. Zuhair Alsharafi is the Director of Emergency Medicine at Burjeel Medical City in Mohamad Bin Zayed City. He received his Bachelor’s degree in medicine and surgery (MBBS) from the College of Medicine-King Saud University, Riyadh, Saudi Arabia. Since 2003, Dr. Alsharafi has pursued his career and passion in the field of emergency medicine in Canada. He completed the Emergency Medicine Residency Program through the Canadian Royal College of Medicine and Surgery at McGill University, Montreal, Canada. Then he completed a 2-year Fellowship in Emergency Medical Services (EMS/Medical Director) at the University of Toronto/Sunnybrook Osler Centre for Prehospital Care, Toronto, Canada. From 2010 to 2021, Dr. Alsharafi worked as an Emergency Consultant at Sunnybrook Health Sciences Centre-Emergency Department, Toronto, Ontario. During this period, he completed many health administrations courses at the Institute of Health, Policy, Management, and Evaluation, University of Toronto. He was appointed the Medical Director of Operations in the Emergency Department and then promoted to Chief of the Emergency Department. He also carries an academic university appointment at the University of Toronto, Canada. Dr. Alsharafi led numerous initiatives, projects, and publications in the fields of quality improvement, patient flow, and patient experience. He received many awards in appreciation of his accomplishments.